Frequently Asked Questions:
Why can’t I push down on the NFIS Device trigger button?
Push down firmly the NFIS Device trigger button with the thumb covering the entire surface of the trigger button for better
leverage, the spring of the NFIS Device needs to be activated in the blue loader. To prepare the Needle Free Injection
System for use, insert the NFIS Device into the loader with the barrel head aligned to the sliding plunger of the loader base.
Firmly push down on the loader until it closes. Open and remove NFIS Device which is now activated and ready for use.
Practice injecting in the sample foam to get comfortable with the amount of pressure needed to press the trigger button
Does the injection device make a sound?
When injecting a medication, the device will make an audible click sound when the trigger button is pressed; it is releasing
the medication. This is ok, and it is functioning normally. It’s important for the NFIS Device to remain in place for 10 seconds
to allow the medication to penetrate the skin.
What are the Vial Adapters for?
The Vial Adapters are for the transfer of liquid drug / biologic from the medicine vial into the Cartridges of the needle free
injection system. Since this device does not use a needle to remove the drug / biologic from the vial, a Vial Adapter is
needed to get the drug / biologic into the Cartridge.
How many times can the Vial Adapter be used?
The Vial Adapter is a disposable product intended to be used for one type of medication for either a single dose or a
multi-dose. It should not be refilled after use.
Should I rotate my injection site?
Yes, the injection site should be rotated as directed by drug / biologic manufacturer and medical provider instructions.
What is the best position for injecting?
The person receiving the injection should be in a relaxed sitting position. The time between positioning and releasing the
NFIS Device should be kept as brief as possible.
Do you bleed after receiving an injection?
Bleeding does not usually occur. As with needle injections, needle free injection system might cause some damage to the
outer layer of skin. In rare instances, this might cause a pin-sized drop of blood to appear at the needle free injection site.
Why is some liquid on my skin after the injection is complete?
When this occurs, it is because not all of the medication has been administered. Residual medicine on the skin is caused
by the device not being placed firmly enough on the skin and/or not being applied vertically at 90 degrees. Please confirm
the next time that the NFIS Device is placed on the skin firmly and vertically at a 90 degree angle. Press the NFIS Device
firmly onto the injection site, until the skin is clearly sealed with the injection device. Keep the NFIS Device pressed against
the skin for 10 seconds after pressing the trigger button before lifting off the skin.
What are the minimum and maximum quantities per application?
A minimum of 0.1 ml and a maximum of 0.5 ml of a liquid drug / biologic can be administered at one time.
Can the IntegriMedical Needle Free Cartridge be used again?
No, in order to guarantee sterility and function, the Cartridge is intended to be used once only.
How do I clean the IntegriMedical Needle Free Injection System?
To prevent cross contamination the reusable NFIS Device and Loader may be cleaned by wiping the outside of the device
after every use.
How do I store the device?
Store the NFIS Device without the Cartridge attached in the provided storage kit.
How do I dispose of the Cartridge and Vial Adapters?
Dispose of the non-reusable parts (Cartridge and Vial Adapter) according to your local requirements.
What temperature should the system be stored at?
The NFIS Kit shall be ideally stored at temperatures between 15oC (59oF) – 30oC (86oF).
What is the warranty?
The NFIS Starter Kit shall be covered under a warranty of 2 years from the date of purchase or 10,000 uses, whichever
is earlier. The warranty shall cover any defects in material or workmanship under normal use. During the warranty period
IntegriMedical will repair or replace the NFIS Device and/or the components. A handling and service fee may apply.
Contact : firstname.lastname@example.org